The Veterans Consortium – Website Privacy Policy

The Veterans Consortium Pro Bono Program is committed to protecting your privacy.  This Privacy Policy applies to The Veterans Consortium Pro Bono Program, a 501(c)(3) organization providing free legal services in federal venues for veterans in need.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.vetsprobono.org/] (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.  Please read this Privacy Policy and our Terms of Use [https://www.vetsprobono.org/terms/] carefully to understand our policies and practices regarding your information and how we will treat it.  By accessing or using this Website, you agree to this Privacy Policy and our Terms of Use.
The date of the last update to this Privacy Policy was June _, 2025. This Privacy Policy may change from time to time.  Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
This Privacy Policy applies to information we collect:

  • On our Website.
  • In email, text, and other electronic messages between you and the Website.

1. Introduction
The Veterans Consortium Pro Bono Program (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, supporters, donors, employees, volunteers, contractors, partners, and Website visitors.

2. Information We Collect and How We Collect It
We may collect the following types of information from and about users of our Website:

  • Personal Information, such as: Name, email address, phone number, and mailing address.
  • Non-Personal Information, such as: Browser type, IP address, pages visited, and other anonymous data.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

The technologies we use for automatic data collection may include cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting you may be unable to access certain parts of our Website.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To present our Website and its contents to you.
  • To allow you to participate in interactive features on our Website.
  • To communicate with you about our programs, events, and updates.
  • To review and assist our clients – current, potential, and future.
  • To improve our Website and services.
  • To comply with legal obligations.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to others.  We may share information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use [https://www.vetsprobono.org/terms/] and other agreements.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information.
The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any incorrect or incomplete information.
  • Request deletion of your personal information. 

We may not be able to accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.
If you have a log in, you can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at [volunteer@vetsprobono.org] to request access to, correct, or delete any personal information that you have provided to us.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, so please check back periodically for any changes.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

  • Email: outreach@vetsprobono.org
  • Phone: 202-628-8164
  • Address: 2101 L Street NW, Suite 225, Washington, DC 20037